FAQ's | Sorelle Bridal

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Are appointments required?

We have an appointment & walk-in setting! We would prefer for you to make an appointment to ensure a dressing room is available and ready for you. Our store has 3 bridal fitting rooms, and typically they are booked at night and on the weekends. Because of this, we cannot always accommodate walk-ins. The ONLY way to ensure that we can accommodate you with a place to try on dresses is to have an appointment.

How far in advance should I book my appointment?

Weekend appointments will book quickly, so call with a few weeks' notice if you would like or need a weekend appointment. During busy seasons, Saturday's can book 4-6 weeks in advance. We can occasionally accommodate same-day appointments during the week, and we have a waitlist for weekends.

How long are appointments?

Our Signature Bridal Appointment is approximately 90 minutes. VIP experiences may be extended depending on the package selected.

How many people can I bring with me to my appointment?

We have three private dressing rooms. Two spacious private bridal suites designed to comfortably accommodate up to 6 guests plus the bride.

In addition, we offer one smaller private bridal suite that comfortably accommodates up to 2 guests plus the bride.

All bridal appointments take place in a completely private setting, allowing each bride and her guests to enjoy a relaxed, intimate experience with maximum privacy from other appointments taking place within the boutique.

Can I bring Young Kids to my appointment?

While we adore little ones, we kindly ask that all guests attending bridal appointments be 16 years of age or older. Our boutique is designed to provide a relaxed, intimate, and personalized experience where brides can fully focus on finding their dream gown. Limiting appointments to adult guests helps maintain a comfortable atmosphere for all brides and ensures everyone can enjoy this special moment without distractions. We appreciate your understanding and cooperation.

What should I bring to my appointment?

Bring your most important guests, nude under garments your wedding shoes or the same size heel and an open mind!
Once an appointment is booked, you will receive a styling questionnaire that way we can get some information about what you're looking for and your needs.

Can I take Pictures?

Absolutely! We encourage photos and videos so you can remember this special experience and share it with loved ones.

What is the price range of the made to order gowns?

Our current, orderable dresses range start at $1,200 and go up from there, with a sweet spot of $1,900-$2,800.

What sizes do you carry to try on?

We pride ourselves on having the area's most extensive selection of sizing for gowns to try on in store. Sorelle Bridal has more than 90 samples in sizes 8-18 and 20-32 for our brides to try on. Additionally, we have two designers who are exclusively plus size.

When should I start shopping?

We recommend starting to shop 12-18 months in advance of your wedding date. We prefer that you have more time versus less time to accommodate for any delays in shipping. You can also shop earlier than this as there is no true timeframe that is too early. But we do recommend waiting until you are ready to purchase a dress to start shopping.

How long does it take for a gown to arrive?

Most made-to-order gowns take approximately 4–8 months to arrive, depending on the designer.

Do you offer rush orders?

Many designers offer rush options for an additional fee, depending on availability and production schedules.

Can I purchase a gown off the rack?

Yes! Select sample gowns may be available for immediate purchase and to take-home that day.

What happens after I order my gown?

We'll manage the ordering process, keep you updated on arrival timelines, and coordinate gown pickup once it arrives.

Do you have a seamstress onsite?

We do not have an in-house seamstress because we do not want to require our brides to come to our location for alterations. We have brides who travel from all over the state to shop with us, so we want you to be able to work with whoever you want. However, we do have partnered seamstresses we love to work with.

Do you require a deposit when ordering a gown?

Yes. A deposit is required at the time your gown order is placed.

What forms of payment do you accept?

We accept all major credit cards, debit cards, and other approved payment methods.

Are gowns refundable?

Due to the custom nature of bridal gowns, all sales are final once an order has been submitted to the designer.

Do you require a card on file for appointments?

A card is required to reserve your appointment but will only be charged in accordance with our cancellation and no-show policy.

What is the cancellation policy?

Appointments canceled within 24 hours of the scheduled time may be subject to a cancellation fee. No-shows will also incur a fee.

What makes Sorelle Bridal different?

Sorelle Bridal offers a luxury, bridal experience featuring private suites, size-inclusive collections, exclusive designers, and personalized styling in a welcoming environment.

Do you carry exclusive designers?

Yes! We proudly carry a few designers and collections that are not available elsewhere in Michigan and throughout much of Northern Michigan.

Do you offer accessories?

Yes! We offer a curated collection of veils, jewelry, hair accessories, and other finishing touches.

Do you accept consignment gowns?

Yes! We accept select designer wedding gowns that meet our consignment criteria.

How does the consignment program work?

After an evaluation, approved gowns are displayed in our boutique and marketed to prospective brides. Once sold, proceeds are distributed according to our consignment agreement.
To view more information and details click here to go to our consignment page

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Phone Number: 231-878-5880

Sorelle

Bridal

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